FTP software
For simplicity of installation and use, FireFTP is excellent. This assumes you use Firefox as your web browser. Search for Firefox, from the Firefox web site click on the add-ons button.
History note: An early ftp software client was WS_ftp. It featured the most obnoxious audio feedback when a connection was lost: a whiny high pitched voice said "Uh-oh". In its current version, WS_FTP is still used by lots of people: http://www.wsftp.biz/.
FileZilla is an excellent free FTP client for general purpose FTP work.
SmartFTP is also an excellent client, free for non-commercial use: http://www.smartftp.com/
CuteFTP is easy to use and powerful: http://www.cuteftp.com/
All of the above are good FTP clients.